The Role of Artificial Intelligence Tools In Elderly Education

Artificial intelligence, through tools such as ChatGPT, offers new opportuni-ties to improve access to information, support continuous learning and facili-tate everyday tasks, thus transforming the way people interact with technol-ogy in their daily lives. The main objective of this study is to evaluate the impact of the use of artificial intelligence models, specifically ChatGPT, on the learning of the elderly. The study focuses on identifying the advantages and challenges associated with the implementation of artificial intelligence in key areas such as access to information, assistance in daily life and con-tinuous learning. The experiences of 73 older people, with an average age of 65.33 years, are analyzed to provide recommendations for inclusive and ac-cessible pedagogical strategies. The results show that 69.7% of the partici-pants consider AI useful for their learning, highlighting the value of these technologies in education. After the training, 87.2% of participants improved their interaction with ChatGPT, reflecting the positive impact of appropriate training. However, challenges related to initial frustration and the need for constant accompaniment to ensure the digital autonomy of older users were also identified. This study highlights the importance of specific AI training and underlines how these tools can transform both the education and daily lives of older people, emphasizing the need to develop continuous training strategies to improve their digital competence.